Change your account name in Outlook
Tuesday, Apr 12, 2005
Effective April 12, 2005, Dogwood Productions clients who are experiencing difficulties sending or receiving mail may need to update the mail settings in their email application. This change has been made in order to better serve clients who have been inundated with spam and viruses. The new authentication system will better protect the servers from attacks and should help to lessen the number of unwelcome messages each user receives.
In order to update your mail client, please change all account names to be of the form user@domainname instead of simply user. For example, if your email address were "bob.jones@dwdgo.com", your previous username was simply "bob.jones". Your new username would be your complete email address, "bob.jones@dwdgo.com". You need to make this change both for your incoming (POP3) email server settings and for your outgoing (SMTP) server settings. For accounting mail, be sure that "server uses authentication" is checked.
If these changes do not work, or you have any other problems, please give us a call at 251-476-0858 and we'll be happy to work with you.
To update your account name in Outlook in Windows, follow the steps below:
- Open Microsoft Outlook.
- Click Tools.
- Select E-Mail accounts.
- Select View or change existing e-mail accounts.
- Click Next.
- Type your name as you wish your email recipients to see it.
- Type your email address, such as yourname@yourdomainhere.com.
- Type your user name, which is now your entire email address.
- Type your password.
- Type the name of your incoming mail server, mail.yourdomainhere.com.
- Type the name of your outgoing mail server, smtp.yourdomainhere.com.
- Click More Settings.
- Choose Outgoing Server.
- Check My outgoing server (SMTP) requires authentication.
- Click OK
- Connect to the Internet, then click Test Account Settings. The test is successful if five checkmarks show that all tests finished properly. If you do not see five check marks, click the Errors tab and troubleshoot the problem(s).
- Click Next.
- Click Finish.
